Shipping policy

SHIPPING POLICY

Shipping locations
We currently ship to addresses within the contiguous United States. We do not ship to P.O. boxes, Alaska, Hawaii, U.S. territories, or international addresses at this time.

Shipping cost
Standard shipping is free on all orders. Any exceptions will be shown clearly at checkout before you pay.

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM ET, or on weekends and holidays, begin processing the next business day. Larger furniture items may require additional handling time.

Delivery time
Most orders arrive within 5–10 business days after processing. Oversized items such as furniture may take up to 15 business days. Delivery estimates are provided at checkout and are not guaranteed; carrier delays, weather, and peak seasons can affect transit times.

Order tracking
You will receive a shipping confirmation email with a tracking number as soon as your order ships. Tracking may take 24–48 hours to update after you receive it.

Multiple items
Products in a single order may ship from different warehouses and arrive in separate packages on different days. You will only be charged once for shipping.

Damaged or lost packages
Please inspect your order on arrival. If an item arrives damaged, or if tracking shows delivered but you have not received your package, contact us within 7 days of the delivery date at blackwebb2002@gmail.com with your order number and photos (if applicable), and we will arrange a replacement or refund.

Address changes
If you need to change your shipping address, contact us as soon as possible. We are unable to redirect packages once they have shipped.

Questions
Contact us at blackwebb2002@gmail.com and we will be happy to help.